Shipping and Refund Policy

Shipping

All orders are shipped out from Forks, Washington within 1 business day of receiving the order.

USA Based Customers
We ship all orders 1-3 day USPS Priority Mail so you should have your order within 2-4 days or placing the order depending on your location. 

Refund Policy 

We have a 30-day return policy. You have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging with receipt or proof of purchase.

To start a return, you can contact us at wordscantdescribeco@gmail.com and mail your return to:

440 North Forks Ave, Forks WA 98331

Customer is responsible for return shipping costs. You can always contact us for any return question at wordscantdescribeco@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.